Effective Date: August 5, 2026 · Last Updated: August 5, 2026
DefendHub is operated by VoPro Strategies LLC, an Illinois limited liability company (“DefendHub,” “VoPro Strategies,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
Collectively, these offerings are referred to as the “Services.”
This Privacy Policy applies to personal information that DefendHub handles for its own operational purposes and to personal information that DefendHub processes on behalf of organizations using the Services.
Organizations using DefendHub may include campaigns, political committees, political parties, nonprofit organizations, civic organizations, legal organizations, volunteer groups, educational institutions, advocacy organizations, and other approved entities (“Organizations”).
An Organization may maintain its own privacy policy and may independently determine how it collects and uses personal information. When DefendHub processes information solely on an Organization’s behalf, that Organization is responsible for its instructions and privacy practices.
Organizations may use personal information obtained through DefendHub only for the particular request, program, campaign, volunteer activity, assistance matter, or other purpose that generated the contact. Organizations may not use DefendHub contact information for unrelated outreach, independent marketing, separate campaigns, fundraising, list-building, data enrichment, or other unrelated purposes unless the individual separately and affirmatively consents.
You should review the privacy policy of any Organization with which you interact in addition to this Privacy Policy.
This Privacy Policy does not apply to third-party websites, applications, organizations, or services that do not display or incorporate this Privacy Policy.
The information we collect depends on how you interact with DefendHub.
We may collect:
When you create or use an account, we may collect:
Passwords may be stored through a secure, hashed authentication process rather than in readable form.
When you request assistance or communicate through the Services, we may collect:
Please do not provide Social Security numbers, financial account credentials, passwords, complete medical records, or other highly sensitive information unless DefendHub specifically requests that information through a designated secure process.
When you apply or register to volunteer, we may collect:
Additional disclosures or authorizations may apply if a particular volunteer role requires credential verification, a background check, or the collection of other sensitive information.
Depending on the particular program, you or an Organization may provide information concerning:
We use this information only for the particular request, program, assignment, assistance matter, civic-engagement activity, election-protection activity, or other purpose that generated the contact, together with related administrative, security, legal, and compliance purposes.
We do not sell this information.
Organizations may upload, enter, synchronize, or otherwise provide personal information about their members, supporters, volunteers, staff, prospective volunteers, people who requested assistance, or other contacts.
This information may include:
Organizations are responsible for ensuring that they have the necessary authority, consent, or other lawful basis to provide information to DefendHub.
Organizations may process this information through DefendHub only for the specific request, program, campaign, volunteer activity, assistance matter, event, or project that caused the information to be collected or submitted.
When you use the Services, we may automatically collect:
We may collect more precise location information only when a feature requires it and you authorize the applicable device or browser permission, such as for shift check-in or location-based assignments.
We may collect and maintain:
Telephone calls made to or from DefendHub or through DefendHub-supported programs may be monitored or recorded for:
Where required by applicable law, we or the Organization responsible for the call will provide notice or obtain consent before recording begins.
If you do not wish to participate in a recorded call, you may tell the caller or end the call and request another available communication method. An alternative communication method may not always be available.
We may collect personal information:
Anyone submitting information about another person must have appropriate authority to do so and must not knowingly provide false, misleading, unlawfully obtained, or unauthorized information.
We may use personal information to:
DefendHub and participating Organizations will use your contact information and submitted information only for the particular request, program, campaign, volunteer activity, assistance matter, event, or project that generated the contact, together with reasonably related administration, follow-up, security, compliance, and recordkeeping.
Information will not be repurposed for an unrelated program, campaign, fundraising activity, marketing effort, or organizational contact list without separate notice and any consent required by law.
When you provide a telephone number or email address and contact DefendHub or an Organization using DefendHub, you authorize DefendHub and the relevant Organization to respond regarding the particular request or program for which you provided that information, subject to applicable law.
Communications may concern:
Providing information for one program does not authorize DefendHub or an Organization to contact you about an unrelated campaign, program, fundraising effort, commercial offer, or organizational initiative.
Where required, DefendHub or the applicable Organization will obtain appropriate consent before using an automatic telephone dialing system, artificial or prerecorded voice, automated text-message platform, or similar technology.
Consent to recurring automated calls or text messages is not a condition of purchasing goods or services.
Message frequency varies. Message and data rates may apply.
You may opt out of a text-message program at any time by replying STOP to a message from that program.
You may also send a clear request to stop text messages through another reasonable method made available by DefendHub or the responsible Organization.
We may send one final confirmation message acknowledging the opt-out.
Reply HELP for assistance.
An opt-out applies to the program, sender, Organization, telephone number, or category of communications identified in the request or confirmation. You may ask DefendHub to stop all nonessential calls and text messages from DefendHub.
You may unsubscribe from outreach, newsletter, recruitment, or promotional emails by using the unsubscribe link included in the email or by contacting us.
Even after an unsubscribe request, we may send limited nonpromotional communications involving:
You may ask a caller to place your number on the applicable do-not-call or suppression list.
You may also contact DefendHub and identify the telephone number that should no longer receive calls.
We will process clear opt-out and do-not-call requests within the period required by applicable law.
If you receive a communication intended for someone else, reply STOP, tell the caller that the number has been reassigned, or contact us.
We may maintain a suppression record to prevent additional communications.
We may disclose personal information only as described below.
We may disclose information to vendors and contractors that perform services on our behalf.
DefendHub currently uses or anticipates using the following primary technology providers:
We may also use vendors providing:
Service providers may process personal information only as reasonably necessary to perform contracted services for DefendHub or the applicable Organization, comply with law, protect their systems, or fulfill other limited purposes allowed by their agreements with us.
Service providers are not authorized to use DefendHub contact information for their own independent advertising, marketing, fundraising, or outreach.
If you contact, register with, volunteer for, or request assistance from an Organization or joint program, we may disclose relevant information to that Organization and its authorized personnel.
We may also disclose relevant information to a participating campaign, political party, nonprofit organization, legal organization, civic organization, educational institution, volunteer coordinator, election official, government agency, or other program partner when necessary to:
Recipients may use the information only for the particular request, program, volunteer activity, assistance matter, event, campaign, or project that generated the contact.
Recipients may not use the information for unrelated outreach, fundraising, marketing, list-building, data enrichment, or a separate campaign or program unless you separately and affirmatively consent.
We may disclose information when we reasonably believe disclosure is necessary to:
We may disclose information to attorneys, accountants, auditors, insurers, security consultants, and other professional advisers subject to appropriate confidentiality obligations.
If VoPro Strategies LLC or DefendHub is involved in a merger, restructuring, financing, reorganization, dissolution, transfer, or acquisition, personal information may be disclosed as part of the evaluation or completion of that transaction, subject to applicable law.
Any successor must continue to honor the restrictions described in this Privacy Policy unless affected individuals receive additional notice and any legally required choice or consent.
We may disclose information when you request, direct, or consent to the disclosure.
We may use and disclose information that has been aggregated or deidentified so that it cannot reasonably be linked to an identifiable individual.
We will not attempt to reidentify deidentified information except as permitted for security testing, validation, legal compliance, or another lawful purpose.
DefendHub does not sell or rent personal information to data brokers, advertisers, political committees, campaigns, nonprofit organizations, vendors, or other third parties.
DefendHub does not disclose personal information for cross-context behavioral advertising or targeted advertising based on activity across unrelated businesses.
We do not use telephone numbers, email addresses, voter-assistance information, volunteer information, political information, civic information, or assistance-request information for third parties’ independent advertising, fundraising, campaigning, or marketing.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Text-message originator opt-in data and consent records will not be shared with third parties except:
We do not knowingly sell or share the personal information of individuals under 16 years of age.
When an Organization provides information to DefendHub and directs how it should be processed, DefendHub may act as the Organization’s service provider or processor.
In those circumstances:
If you submit a privacy request to DefendHub concerning information controlled by an Organization, we may refer or transmit the request to that Organization.
We may use cookies, local storage, pixels, session identifiers, and similar technology to:
You may be able to control cookies through your browser or device settings. Blocking necessary cookies may prevent portions of the Services from functioning.
DefendHub does not use advertising cookies or pixels to sell personal information or provide cross-context behavioral advertising.
Where required by applicable law, we will recognize legally valid browser-based opt-out preference signals for the browser or device sending the signal.
We retain personal information only for as long as reasonably necessary to:
Retention periods depend on:
We may retain limited contact information indefinitely when necessary to prevent a person who opted out from being contacted again.
We may retain aggregated or deidentified information for research, analytics, historical reporting, and program evaluation.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
Safeguards may include:
No website, application, transmission method, or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or alteration will never occur.
You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us of suspected unauthorized access.
Depending on where you live and applicable legal exemptions, you may have the right to:
Because DefendHub does not sell personal information or use it for cross-context behavioral advertising, there may be no sale or advertising activity from which to opt out.
To submit a request, contact:
VoPro Strategies LLCYour request should identify:
We may take reasonable steps to verify your identity and authority before granting an access, correction, deletion, or portability request.
An authorized agent may submit a request where permitted by law. We may require evidence that the agent is authorized to act for you.
To appeal a privacy decision, contact us with the subject line “Privacy Request Appeal.”
Certain information may be exempt from a request, including information we must retain for security, fraud prevention, legal compliance, suppression records, internal administration, free-speech protections, or the establishment or defense of legal claims.
The Services are not directed to children under 13, and DefendHub does not knowingly collect personal information directly from children under 13 without legally sufficient authorization.
Organizational accounts and independent volunteer accounts are generally limited to individuals who are at least 18 years old or the age of legal majority in their jurisdiction, unless a particular program expressly permits younger participants with appropriate parental or guardian authorization.
If you believe a child has provided personal information in violation of this section, contact DefendHub using the information below.
The Services may link to election offices, government agencies, social networks, partner organizations, external forms, mapping services, or other third-party resources.
DefendHub does not control the privacy, security, accuracy, accessibility, or availability of third-party services.
Your use of a third-party service is subject to that service’s policies and terms.
DefendHub is operated in the United States and is primarily intended for users located in the United States.
If you access the Services from another country, your information may be transferred to, stored in, and processed in the United States, subject to applicable law.
We may update this Privacy Policy periodically.
When we make material changes, we will update the “Last Updated” date and provide additional notice when required by law.
Changes apply prospectively unless otherwise stated. Where consent is legally required for a new use of information, we will request that consent separately.
Questions, concerns, complaints, or privacy requests may be directed to:
VoPro Strategies LLC